Privacy Policy

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Privacy Policy for Nova Therapy 

Effective Date: 01/01/2024

At Nova Therapy, we are committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or engage in services provided by our practice. By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal information from you when you visit our website, schedule an appointment, or engage in therapy services. This may include:

• Personal Identifiable Information (PII): Your name, phone number, email address, date of birth, and other contact information.
• Health Information: Your medical history, mental health information, treatment notes, and any other relevant health data provided for therapeutic purposes.
• Communication Preferences: Information on how you wish to be contacted (phone, email, text).

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide therapy and related services.
• To communicate with you regarding appointments, treatment, and updates.
• To send appointment reminders, confirmations, and other administrative messages.
• To improve our services and website experience.

3. Texting Consent

By providing us with your phone number and opting in, you consent to receive text messages related to your therapy services. This includes, but is not limited to, appointment reminders, confirmation messages, administrative communications, and other information relevant to your care.

• Opt-In for Texting: When you provide your phone number, you will be given the option to opt-in to receive text messages. You are not required to opt-in, and opting out will not affect the quality of care you receive.
• Opt-Out: If you decide that you no longer wish to receive text messages, you may opt out at any time by replying “STOP” to any text message or contacting us directly at [phone number/email address].

4. How We Protect Your Information

We take the security of your information seriously. We have implemented industry-standard security measures to protect your personal and health information, including:

• Encryption of sensitive data.
• Secure communication methods.
• Restricted access to your personal data within our organization.

5. Sharing Your Information

We do not share your personal or health information with third parties except as necessary to provide therapy services or as required by law, such as to comply with legal obligations or respond to a legal process.

• Service Providers: We may share your information with trusted third-party service providers (e.g., text messaging services) who assist in running our practice. These providers are contractually obligated to maintain the confidentiality and security of your information.
• Legal Compliance: We may disclose your information if required to do so by law, such as to comply with a subpoena, legal process, or governmental request.

6. Your Rights

As a client, you have the right to:

• Request a copy of the information we have on file about you.
• Correct any inaccuracies in your personal or health information.
• Request restrictions on how your information is used or disclosed.
• Withdraw your consent for receiving text messages at any time.

If you have any questions or concerns about how your personal information is handled, or if you wish to exercise any of these rights, please contact us at 281-907-2427.

7. Cookies and Tracking Technologies

Our website may use cookies or similar tracking technologies to improve your user experience. These technologies help us understand how visitors interact with our site, allowing us to improve functionality and performance.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update the “Effective Date” at the top of the policy. We encourage you to review this policy periodically for any updates or changes.

9. Contact Us

If you have any questions regarding this Privacy Policy or need assistance with any aspect of our services, please contact us:

Nova Therapy PLLC
Phone: 281-907-2427
privacy@novatherapypllc.com